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Last Modified: May 26, 2025
My Waves Technologies Limited (“My Waves”, “we”, “us”, or “our”) is committed to safeguarding your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access or use our website, products, and services (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, your choice is not to use our Services.
This Privacy Policy applies to all users of our website and Services, regardless of country of residence. It does not apply to third-party websites, applications, or services that may be linked from our website. We are not responsible for the privacy practices of such third parties. Please review their privacy policies before providing them with personal data.
We may collect and process the following categories of data about you:
A. Personal Data:
Information that can be used to identify you directly or indirectly, including but not limited to:
Name
Postal address
Email address
Telephone number
Username or similar identifiers
Device identifiers
B. Device and Technical Data:
Generic Internet Protocol (IP) address
Browser type and version
Operating system and platform
Device type and unique device identifiers
Time zone setting and location data
C. Usage Data:
Information about your interactions with our website, including clickstream data, pages viewed, search queries, access times, referring website addresses, and other similar data.
D. Delta Wave Data:
Recordings and data generated by your My Waves device and uploaded to our website.
E. Aggregated or Anonymized Data:
Data that does not directly or indirectly reveal your identity, such as statistical or demographic data. If we combine or connect such data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data.
We collect data using the following methods:
Direct Interactions:Â When you fill out forms, create an account, correspond with us, or use our Services.
Automated Technologies:Â Through cookies, server logs, and similar technologies (see Section 6).
Third Parties:Â From analytics providers (such as Google Analytics), advertising networks, payment processors, and other partners.
Device Uploads:Â When you upload data from your My Waves device.
Where required by law (such as under the EU General Data Protection Regulation), we process your personal data only where we have a lawful basis, including:
Your consent
Performance of a contract with you
Compliance with a legal obligation
Legitimate interests (such as improving our Services, fraud prevention, and security), provided these do not override your rights and interests
We use cookies, server logs, Google Analytics, and similar technologies to:
Distinguish you from other users
Estimate audience size and usage patterns
Store your preferences
Improve our Services and security
Serve personalized advertising via Google Ads and similar platforms
By using our Services, you consent to our use of cookies and similar technologies. You may disable cookies in your browser settings, but this may affect website functionality.
Third-Party Cookies:
Some content, including advertisements, is provided by third parties who may use cookies or similar tracking technologies. We do not control these third parties. For more information on how to opt out of targeted advertising, visit www.aboutads.info/choices or www.youronlinechoices.eu.
We may use your data for the following purposes:
To provide, operate, and maintain our Services
To process transactions and fulfill orders
To communicate with you, including responding to inquiries and providing customer support
To send you marketing communications (with opt-out options)
To improve and personalize your experience
To analyze usage and trends
To comply with legal obligations
To protect our rights, property, and safety, and that of our users and the public
We may use aggregated or anonymized data for any purpose.
We may send you marketing communications if you have provided your consent or where otherwise permitted by law. You may opt out at any time by:
Using the opt-out options on registration and order forms
Following the unsubscribe instructions in our emails
Contacting us at service@mywaves.tech
Upon request, we will cease processing your data for marketing purposes.
We may share your personal data:
With trusted service providers, contractors, and partners who process data on our behalf and under confidentiality agreements (e.g., payment processors, analytics providers, hosting providers)
In connection with a merger, acquisition, sale, or other business transfer
To comply with legal obligations, court orders, or regulatory requirements
To enforce our agreements and protect our rights, property, or safety, and that of our users or others
With your explicit consent
We do not sell your personal data to third parties.
Your data may be processed, stored, and transferred outside your country of residence, including in jurisdictions that may not provide the same level of data protection as your home country. By using our Services, you consent to such transfers in accordance with this Privacy Policy.
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, alteration, or disclosure. These measures include:
Encryption of data at rest and in transit (including delta wave data)
Secure storage on AWS servers in North Virginia, USA
Access controls and authentication
Regular security assessments
User Responsibilities:
You are responsible for maintaining the confidentiality of your account credentials and for securing your My Waves device, which stores data unencrypted. Please keep your device in a secure location.
No Guarantee:
While we strive to protect your data, no system is completely secure. Transmission of information via the internet is at your own risk.
We retain your personal data only as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. When data is no longer needed, we will securely delete or anonymize it.
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal data
Restrict or object to certain processing
Withdraw consent at any time (without affecting prior processing)
Data portability (receive a copy of your data in a structured, commonly used format)
Lodge a complaint with a supervisory authority
To exercise your rights, contact us at service@mywaves.tech. We may require verification of your identity before fulfilling your request.
Our Services are not directed to children under 16 (or the age defined by applicable law). We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child without appropriate consent, we will promptly delete such data. If you believe we have collected data from a child, contact us at service@mywaves.tech or nickey@mywaves.tech.
We may update this Privacy Policy at any time. Changes will be posted on this page with the “Last Modified” date updated. If we make material changes, we will notify you by email (if you have an account) and/or by a prominent notice on our website. Your continued use of our Services after such changes constitutes your acceptance of the updated policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Data Privacy Officer:
Nickey Khemchandani
Email:Â nickey@mywaves.tech
By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.
Disclaimer:
This Privacy Policy is intended to comply with applicable data protection laws. However, laws may differ by jurisdiction. For specific legal advice, please consult a qualified attorney in your region.