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Terms & Conditions

The terms that govern your use of myWaves products, our website, and our services.

Last updated: 3 July 2026

This document is provided for general information and does not constitute legal advice. myWaves recommends review by qualified legal counsel before publication, particularly regarding governing law, consumer rights, and product-specific obligations.

1. Agreement to These Terms

These Terms & Conditions (“Terms”) govern your access to and use of the websites, online stores, applications, devices, and services offered by myWaves Technologies Limited (“myWaves”, “we”, “us”, or “our”) (collectively, the “Services”). By accessing or using the Services, creating an account, or purchasing a product, you agree to be bound by these Terms and by our Privacy Policy and Security Policy. If you do not agree, please do not use the Services.

2. Eligibility

You must be at least 16 years old (or the age of majority in your jurisdiction) to use the Services or make a purchase. By using the Services, you represent and warrant that you meet these requirements and that the information you provide is accurate and complete.

3. The Services and Licence to Use

Subject to these Terms, myWaves grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Services for your personal, non-commercial use. All rights not expressly granted are reserved by myWaves.

4. Accounts and Registration

  • You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.
  • You agree to notify us promptly of any unauthorized use of your account.
  • We may suspend or terminate accounts that violate these Terms or that we reasonably believe pose a security or legal risk.

5. Orders, Pricing, and Payment

  • All prices are shown in the currency indicated at checkout and may change at any time before an order is placed.
  • An order is an offer to purchase; a contract is formed only when we confirm and dispatch your order.
  • We may refuse or cancel an order due to product unavailability, errors in pricing or description, or suspected fraud.
  • Payments are processed by third-party payment providers; by purchasing, you agree to their terms in addition to ours.

6. Shipping, Returns, and Refunds

Shipping timeframes, returns, and refunds are handled in accordance with the policies presented at the point of sale in our online store. Where required by law, statutory cancellation and refund rights apply in addition to any policy we offer.

7. Intellectual Property

The Services, including all text, graphics, logos, software, audio, the myWaves name and brand, and the proprietary neuro-acoustic transduction technology, are owned by or licensed to myWaves and are protected by intellectual-property laws. You may not copy, modify, distribute, sell, reverse-engineer, or create derivative works from any part of the Services except as expressly permitted by us or by law.

8. Your Content and Brainwave Data

  • You retain full ownership of the brainwave recordings (EDF files) generated by your myWaves device, as described in our Security Policy.
  • You grant myWaves a limited licence to process your recordings solely to deliver the Services (for example, to generate your personalized soundscapes).
  • You are responsible for any content you submit through the Services and must not upload anything unlawful, infringing, or harmful.

9. Health & Wellness Disclaimer

myWaves products and Services are designed to support relaxation, sleep, and general wellbeing. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The Services do not provide medical advice and are not a substitute for professional healthcare. Always consult a qualified healthcare provider with any questions about a medical condition, before making changes to your sleep or health routine, or if you have a neurological condition, a pacemaker or other implanted device, or are pregnant. If you experience discomfort while using a myWaves device, discontinue use.

10. Acceptable Use

You agree not to:

  • Use the Services for any unlawful, fraudulent, or harmful purpose;
  • Interfere with or disrupt the integrity or performance of the Services;
  • Attempt to gain unauthorized access to any systems or data;
  • Introduce malware or attempt to circumvent security measures;
  • Use automated means to scrape or harvest data without our written consent.

11. Third-Party Links and Services

The Services may contain links to third-party websites or services that we do not control. We are not responsible for the content, policies, or practices of any third party. Your use of third-party services is governed by their own terms.

12. Disclaimer of Warranties

To the fullest extent permitted by law, the Services are provided “as is” and “as available” without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Services will be uninterrupted, error-free, or secure.

13. Limitation of Liability

To the fullest extent permitted by law, myWaves and its officers, employees, and partners will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, profits, or goodwill, arising out of or relating to your use of the Services. Nothing in these Terms limits liability that cannot be limited under applicable law, including liability for death or personal injury caused by negligence.

14. Indemnification

You agree to indemnify and hold harmless myWaves from any claims, damages, liabilities, and expenses arising out of your misuse of the Services or your breach of these Terms.

15. Privacy

Your use of the Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

16. Changes to the Services and These Terms

We may modify the Services or these Terms at any time. Material changes will be posted on this page with an updated “Last updated” date and, where appropriate, communicated to you. Your continued use of the Services after changes take effect constitutes acceptance of the revised Terms.

17. Termination

We may suspend or terminate your access to the Services at any time if you breach these Terms or where necessary to protect the Services or other users. Provisions that by their nature should survive termination will continue to apply.

18. Governing Law and Disputes

These Terms are governed by the laws of the jurisdiction in which myWaves Technologies Limited is incorporated, without regard to its conflict-of-law rules. The courts of that jurisdiction will have exclusive jurisdiction over any dispute, except where applicable consumer-protection law grants you the right to bring proceedings in your place of residence.

19. Contact

Questions about these Terms can be directed to info@mywaves.tech.

This document is provided for general information and does not constitute legal advice. myWaves recommends review by qualified legal counsel before publication, particularly regarding governing law, consumer rights, and product-specific obligations.

A research-backed, neuroscience-based sleep solution that turns brainwaves into personalized sounds for better sleep, recovery, and next-day performance.

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© 2026 All Rights Reserved | Design by Thyme Design Associates
Privacy Policy
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A research-backed, neuroscience-based sleep solution that turns brainwaves into personalized sounds for better sleep, recovery, and next-day performance.

Linkedin Youtube
Who’s it for
  • Medical Professionals
  • Wellness & Performance
  • Individuals
Resources
  • Resources & Research
  • FAQ
  • News & Events
  • Instructions
Company
  • About Us
  • Technology
  • Solution
  • Contact
  • Enterprise Login
© 2026 All Rights Reserved | Design by Thyme Design Associates
Privacy Policy
Terms & Conditions
Security Policy

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